Kristian Denvers Blog

Refund Policy:

1. Product Returns and Refunds

We strive to provide you with the best products and services. If you are not satisfied with your purchase, please contact our customer support team within 14 days of receiving the product to initiate a return or refund. We may require proof of purchase, such as an order number or receipt.

2. Eligibility for Returns and Refunds

To be eligible for a return or refund, the following conditions must be met:

a) The product must be unused, undamaged, and in its original packaging. b) Any accompanying accessories or components must be returned as well. c) The return request must be initiated within the specified timeframe.

3. Return Process

To initiate a return, please contact our customer support team. We will guide you through the return process and provide you with instructions for returning the product. You are responsible for the shipping costs associated with the return unless the return is due to our error or a defective product.

4. Refund Process

Once we receive the returned product and verify its eligibility for a refund, we will process the refund within 14 business days. The refund will be issued to the original payment method used for the purchase unless otherwise specified.

5. Non-Refundable Items

Certain items are non-refundable, including digital products, downloadable content, or products that have been customized or personalized.

6. Shipping and Handling Fees

Shipping and handling fees are non-refundable unless the return is due to our error or a defective product.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund, as applicable.

Please note that this refund policy does not affect any rights or remedies you may have under applicable consumer