Shipping Info

Shipping Information for Freshome:

Free Worldwide Shipping with 7-30 Business Days Shipping Time

At Freshome, we are pleased to offer free shipping worldwide on all orders. We want to make sure that our customers can enjoy our products without any additional shipping costs. Here are some important details regarding our shipping process:

1. Shipping Method:

We use a reliable and trusted shipping service to ensure that your order reaches you safely and in a timely manner. The specific shipping carrier may vary depending on your location and the nature of the product being shipped.

2. Shipping Time:

Our estimated shipping time is between 7 to 30 business days. Please note that this is an estimate, and actual delivery times may vary depending on factors such as customs clearance, local postal service efficiency, and unforeseen circumstances. We strive to process and ship your order as quickly as possible to minimize any potential delays.

3. Tracking Your Order:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow a few days for the tracking information to become available as it may take some time for the carrier to update their system.

4. Customs and Duties:

Please be aware that international orders may be subject to customs fees, import duties, and other charges levied by the destination country. These charges are the responsibility of the recipient and may vary from country to country. We recommend checking with your local customs office for more information about potential fees or restrictions.

5. Address Accuracy:

To ensure a smooth delivery process, please double-check the accuracy of your shipping address before placing your order. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

6. Order Processing Time:

In addition to the shipping time, please consider the processing time for your order. We strive to process and fulfill orders promptly, typically within 1-3 business days. Once your order is processed and shipped, the estimated shipping time will apply.

7. Multiple Items in One Order:

If you have ordered multiple items, please note that they may be shipped separately depending on availability and warehouse locations. This allows us to expedite the shipping process and get your items to you as quickly as possible.

8. Shipping Restrictions:

While we offer worldwide shipping, there may be certain locations or countries where shipping restrictions apply. In such cases, we will notify you promptly and provide alternative solutions if available.

If you have any further questions or require assistance regarding the shipping of your Freshome order, please do not hesitate to contact our customer service team. We are here to ensure a smooth and enjoyable shopping experience for you.